FAQ

Do you have a physical store?

We currently do not have plans on opening a physical store. However, we would like to open a store in the future!


Why are parts of the website not accessible?

The reason parts of the website are still not accessible is because those web page(s) are still under construction. It will be open to the public once it is complete. Check out our blog for all of our updates on the website!


Do you plan to have more products in the future?

Yes, we plan to add more products to our website over time. Check out our Blog for all of our product updates!


Where are all of your products made and distributed?

All of our high-quality products are made and distributed from our factories in Nepal! Please see About Us for more information.


Can you ship internationally?

Yes, we can ship anywhere around the world! Please see our Shipping, Return & Warranty for more information.


What is your return policy?

We have a simple return policy; return it to us and get a new one free of charge! Please see our Shipping, Return & Warranty for more information.


Do you have some kind of warranty on your product?

Yes, we offer you a full coverage warranty with every product! Please see our Shipping, Return & Warranty for more information.


What types of payment do you accept?

We accept all types of major payments on our website! Please see our Payments for more information.


Is my personal information safe on the website?

Yes, our website uses 2048-bit SSL encryption and 3d Secure, a technology that encrypts any connection established between our website and your browser. Please see our Privacy Policy and Terms of Use for more information.


I cannot find my answers here, where can I ask my question?

We apologize that you could not find your answers here, however, we offer you a way of contacting us with any questions that you may have. Please see the Contact web page for more information.